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Web Policy


Thank you for visiting a site hosted by CSL Behring. Your privacy is very important to us and we are committed to maintaining your privacy when you visit our site. This Privacy Policy outlines the kind of information we may collect while you visit our Web site and how we use that information. When you voluntarily provide us with personal data, such as your name, address or an e-mail address, we treat this information with strict confidentiality. No personal data is ever rented, sold, publicly posted or shared with other companies, organizations or Web sites except as specifically disclosed in this Privacy Policy.

By using this Web site, you agree to the terms of the most recent version of this Privacy Policy. Please read our Terms of Use in order to understand the general rules about your use of this Web site. Except as written in any other disclaimers, policies, terms of use, or other notices on this Web site, this Privacy Policy and the Terms of Use are the complete agreement between you and CSL Behring with respect to your use of this Web site. You may, however, be subject to additional terms that may apply when you access particular services or materials on certain areas in this Web site, or by following a link from this Web site to other sites (which sites' privacy policies and terms of use you should review and consider separate and apart from CSL Behring's Privacy Policy and Terms of Use).

  1. Information Collected from You

    The majority of this site is offered without collecting any personal data from our visitors. We collect personal data, such as name, address and e-mail, and non-personally identifiable demographic information (age, gender, etc.), only when you voluntarily submit it to us or you request information from us. We also collect non-personally identifiable aggregate information to learn more about areas of the site that are of the most interest to visitors, or to learn who visits the site. We may on occasion post non-personally identifiable messages we receive from visitors to our sites, such as comments about our products and company.

    This Privacy Policy does not apply to content, business information, ideas, concepts, or inventions that you send to CSL Behring by e-mail. If you want to keep such content or business information, ideas, concepts, or inventions private or proprietary, do not send them in an e-mail to CSL Behring.

  2. Unsubscribe

    Only when you specifically request it will the information that we collect be used to respond to your questions, or to fulfil e-mail messaging programs, and notify you about new content or services on our Web sites. If you decide you no longer wish to receive postal mailings and/or e-mails from us, please send us an e-mail at Unsubscribe or write to us at CSL Behring, P.O. Box 61501, King of Prussia, PA, 19406, to tell us that you no longer wish to receive postal mail and/or e-mail. Please provide us with your exact name, postal address, and/or e-mail address. We will be sure your name is removed from our mailing list.

    As many other companies do, we measure the performance of our Web site to improve and customize it to better serve your needs. During your visit, we automatically collect the following information about your computer and your visit:

  3. Protection of Children's Information

    CSL Behring recognizes the privacy concerns of parents and the importance of protecting the privacy of information collected from children. This Web site is operated primarily for the use of healthcare providers, adult consumers and caregivers, and is not designed or intended to attract children under the age of 13.

    From time to time, we may offer an online program or activity that allows children under the age of 13 to participate. In such instances, we provide additional privacy protections.

  4. Security

    Maintaining security of personal data has our highest priority. We follow strict security procedures for safeguarding information and preventing unauthorized access. We protect information in our high-security data center and adhere to strict computer security standards. We have put in place privacy protection control systems designed to ensure that information about you remains safe and secure. Only authorized CSL Behring employees are permitted to have access to this information and such access is limited by need.

    However, the transmission of information over the Internet always presents some risk. For example, an unauthorized third party may intercept a transmission, or could find means to penetrate our security measures. Consequently, although we believe we have implemented appropriate measures to protect your personal data, we cannot guarantee that your data will never be disclosed in a manner that is inconsistent with this Privacy Policy. As a result, you should take special care in deciding what data you send to us via e-mail or submit to us via this site.

  5. How We Respond to Do Not Track Signals

    Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. Not all browsers offer a DNT option and there is currently no industry to legal standard for recognizing or honoring DNT signals. For this reason, CSL Behring websites do not respond to DNT signals.

  6. The Use of Cookies

    This site uses cookies that send information to your computer while you are viewing this site. Cookies are unique to your computer, and allow the Web server to recall information that will make your use of the site easier and more convenient. Cookies add convenience that allows you to save time when you return to this site. They can only be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

    We use cookies (including cookies from Google Analytics) to obtain non-personally identifiable data from online visitors. Cookies track the type of browser, operating system, and Internet service provider and allow us to tabulate the total number of visitors to our site.

    You may disable the cookie feature on your computer or set it to alert you when cookies are being sent by using the preferences on your browser. If you choose to disable cookies, however, we may not be able to provide you with certain features (e.g., customized delivery of information) available on our Web site. Further information about cookies can be found here. Further information about Google Analytics can be found here, and you may opt-out of Google Analytics here.

  7. Changes to the Privacy Policy

    We reserve the right to make additions, deletions, or modifications to this Privacy Policy at any time without prior notification. Your use of this Web site constitutes your agreement to this right. Indicated at the bottom of this Privacy Policy is the date when it was last updated. If CSL Behring materially changes its practices regarding collection or use of your personal data, your personal data will continue to be governed by the Policy under which it was collected unless you have been provided notice of, and have not objected to, the change.

  8. Social Media

    Generally, online social media resources are interactive tools that enable you to collaborate and share information with others. Social media resources include but are not limited to social networks, discussion boards, bulletin boards, blogs, wikis, and referral functions to share web site content and tools with a friend or colleague. CSL Behring may collect personal data from you to enable you to use online social media resources we may occasionally offer to you. CSL Behring may also enable you to use these social media resources to post or share personal data with others. When using social media resources carefully consider what information about yourself you choose to share with others. Read our Social Media Community Guidelines.

  9. Mobile Computing

    In addition to the uses described above for the CSL Behring websites, some CSL Behring Web sites and online resources are specifically designed to be compatible and used on mobile computing devices. Mobile versions of CSL Behring Web sites may require that you log in with a user account for that Web site. Information about your use of the mobile version of the Web site will be associated with your user account. Further, some of our Web sites and online resources may enable you to download an application, widget or other tool that you can use on your mobile or other computing device. Some of these tools may store information on your mobile or other device. These tools may transmit personal data to CSL Behring to enable you to access your user account and to enable CSL Behring to track use of these tools. Some of these tools may enable you to e-mail reports and other information from the tool. CSL Behring may use personal or non-personally identifiable data transmitted to CSL Behring to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this Policy or in other notices CSL Behring provides.

  10. Use of Third Parties to Provide Services

    We contract with third parties to provide services related to managing this Web site. In such cases, these third parties may have access to personal data. These third parties are required to follow our privacy standards and to use such personal data only in order to fulfill their responsibilities to us.

  11. How to Contact Us

    If you have questions or concerns about this site, please email us